Our services are designed to ease the responsibilities and challenges of managers and officers who focus on securing accommodation for homeless tenants within local authority housing departments.
Our service is dependable and reacts promptly to meet the needs of your homeless clients.
- Necessary updates on tenancies
- Report issues with managing tenants, such as absent tenants or abandoned properties
- Anti-social behaviour
- Living above one’s financial ability.
- Overcrowding that is against the law
- Unauthorised subletting
Our adherence to ethical and operational principles, valued by local authorities is unwavering. Our proficient team handle challenging circumstances with sensitivity due to their extensive training. We operate within a well-defined structure of protocols, documentation procedures, metric systems, quality audits and standardised processes. Making our services possible and effective for all moving parts including our staff, landlords, local authorities, tenants, and property maintenance team of contractors.
Our pledge is to provide outstanding, culturally suitable, and easily reachable assistance to each of our clients.
Our utmost dedication lies in implementing superior lettings and management practices. Our priority is to offer precise service benchmarks, ensuring exceptional quality for all our clients and customers.
Our commitment to promoting equality is unwavering. We strive for excellence in the realm of equality and conduct ourselves impartially with zero tolerance towards discrimination.
As social attitudes and legislation evolve, the development of policies and practices regarding equality is ongoing. We regularly evaluate our procedures to ensure that we consider implementing any necessary changes that have the potential to enhance equal opportunity.
Our dedication to providing a just and unbiased service for all tenants is evident in our Equalities policy, which we diligently execute and evaluate regularly to gauge the efficacy of our services.